AEON Loyalty Mobile App – Cloud-Enabled Customer Engagement Platform

The AEON Loyalty App allows customers to browse products, earn and redeem points with ease. We modernized the system by migrating it to Microsoft Azure, delivering flexible scalability, enhanced security, and faster feature deployment. This cloud transformation marks a key milestone in AEON’s digital journey, enabling a seamless and engaging customer experience through a robust, cloud-native mobile platform.

Client Problem:

AEON wanted to strengthen customer engagement by offering a seamless, mobile-first experience for their loyalty program. The goal was to allow customers to browse products, earn and redeem reward points, receive promotional updates, and participate in events—all through a single mobile app.

Challenge:

The original system was based on older e-commerce frameworks with limited scalability, weak personalization features, and no cloud-native infrastructure. As AEON expanded, they needed a solution that could:

• Scale with increasing user traffic.

• Enable real-time synchronization of reward points and promotions.

• Support fast deployment of new features.

• Ensure high availability and security across platforms.

Tech Stack:

• Frontend: iOS, Android (native)

• Backend: PHP (refactored), OpenCart (customized), REST APIs

• Cloud Services (Azure): Azure App Service, Azure SQL Database, Azure Blob Storage, Azure Notification Hubs, Azure API Management, Azure Active Directory B2C (for user auth), Azure Monitor

Our Solution:

We modernized AEON’s loyalty app by migrating backend services to Microsoft Azure, enabling better performance, security, and scalability. The loyalty system now:

• Synchronizes reward points and transactions in real-time.

• Sends push notifications using Azure Notification Hubs.

• Stores and delivers media content via Azure Blob Storage.

• Integrates SSO with Azure AD B2C for a seamless login experience.

• Monitors uptime and user behavior via Azure Monitor and Application Insights.

This cloud-native approach ensures high availability, faster updates, and a smoother user experience—positioning AEON for sustainable digital growth.